Telecommunications Preacher launches Twitter hashtag to sign up grievances on telecommunications companies

Telecommunications Priest Manoj Sinha introduced "Twitter Seva" for dealing with issues and also issues of all stake-holders in the telecom as well as postal sectors. Individuals could lodge their issues with Twitter using #TwitterSeva hashtag as well as address it to @manojsinhabjp

The Minister stated that the telecom ministry and Cell Phone Parts of Post will put together a list of grievances from this Twitter Sewa as well as classify them right into instant, mid-term and long-lasting complaints. The step comes among a raised focus on enhancing the quality of telecommunications companies. The telecommunications priest earlier said that there will declare results in the following 3-4 months in resolving the issue of phone call declines.

The telecom drivers will certainly invest around Rs 20,000 crore to enhance their framework and also mount one lakh base transceiver terminal (BTS) to provide far better companies to clients.

"... given that both the telecommunications and also posts are company industries, consumer is the king below as well as this is all the more appropriate for BSNL and MTNL. The TSPs (telecom service providers) are anticipated to settle the problems sent to them under this setup," the Priest claimed in a statement.

Sinha nonetheless included that the challenge is big as India has the most significant postal network worldwide and also the variety of mobile-phone customers had actually currently crossed 1 billion in January this year.

"We understand that issues are reallying going to gather from throughout the country and in multitudes. Yet I would like to assure you that Ministry will certainly rise up to this challenge," he included.

Sinha additionally underlined that there are opportunities that this twitter seva could be misused by some rogue components however he revealed the hope that Twitter authorities will certainly deal with the exact same.

Sinha revealed hope that the Indian telcos from Federal government along with private as well as the Department of Posts will certainly make use of the energy of "Twitter sewa" to the greatest to address the complaints of the general public.